Question: What are the requirements of introduction for a new account in Bank?
Answer:
I. Introduction from parties/individuals who are non-customers and not known to the Bank is not acceptable for opening of an Account.
II. Introductions should not emanate from un-introduced Accounts.
III. Introduction of an Account by an Officer/Executive may be accepted provided that the proposed A/C holder is well known to the said Officer/Executive.
IV. Opening of an Account under the introduction of an A/C holder whose A/C has become dormant as per guidelines of Instruction Circular No.64 dated 20.12.1998 shall not be acceptable.
V. An account to be opened under the introduction of a person who maintains a satisfactorily conducted account with our Bank. Introducer’s relationship with the Bank should be considered, such as, age of the Introducer’s Account, balance history, facility provided, frequency of Accounts introduced earlier by the same person, facility provided etc.
VI. An account may be opened with the introduction of a person who does not maintain any account with the Branch but maintains account with our other Branch.
VII. In exceptional cases, an account may be opened with the introduction of a person who does not maintain any account with the Branch/other Branches of the Bank, but otherwise is a person of social standing and respectability and/or is well known and reputable to the Branch Manager.
VIII. Letter of Thanks to be sent to the Introducer..
IX. Letter of Welcome be also issued to the new Account Holder(s).
X. In cases of opening of Foreign Currency or Convertible and Non-convertible Bangladeshi Taka Accounts for expatriate customer, a Letter of Introduction from the prospective Customer’s Employer in Bangladesh is required. If they are employed by a Foreign Embassy/High Commission or Foreign/International Organisation which have an account relationship with the bank, a Letter of Introduction from those Employers is also required.
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