Sunday, December 16, 2012

Lesson-1 on Management



Question: What is Management?
Answer:
Management is the function of getting things done through others.

Question: What are the Functions of Management ?
Answer:
                       i.          Planning
                     ii.          Organizing
                   iii.          Staffing
                   iv.          Leading
                     v.          Controlling

Question: What is Difference between Effectiveness & Efficiency?
Answer:

Ø    Effectiveness is the achievements of objectives
Ø    Efficiency is the achievement of the objectives with the least amount of time / resources.

Question: What is SWOT analysis?
Answer:

The SWOT matrix is a conceptual framework for a systematic analysis that facilitates matching the external THREATS & OPPORTUNITIES with the internal STRENGTH & WEAKNESS of the organization.

Question: What is Job Description?
Answer:
Job description is a broad statement of the purpose, scope, duties & responsibilities of a particular job.

Question: What is Job Specification?
Answer:
Job Specification is a detailed statement of the physical and mental activities involved in the job, i.e., age, sex, educational qualification, experience, special qualities, physical specification etc.

Question: What is Theory X?
Answer:
  • Average human beings have an inherent dislike of works & will avoid if they can. Because of this human characteristic of disliking work most people must be forced, controlled, directed & threatened with punishment to achieve organizational objectives.
  • Autocratic, pessimistic, rigid & static.

Question: What is Theory Y?
Answer:

  •  People will exercise self discretion & self control in the service of objective to which they are committed.
  •  The average human being learns under proper conditions, not only to accept responsibility but also to seek it.
  •  Optimistic, dynamic, flexible, emphasis on self direction

Question:  What are Maslow’s Hierarchy of Needs?
Answer :
01. Physiological Needs (Foods, Clothes, Shelter etc.)
02. Security of Safety Needs
03. Affiliation/Acceptance (Love, Affection, Belongingness)
04. Esteem Needs (Achievement, Respect, Recognition, Status etc.)
05. Self Actualization (Self fulfillment, Growth)

Question: What is Motivation ?
Answer:
  • The psychological feature that arouses an individual to action towards a desired goal; the reason for the action; which gives purpose and direction to behavior.
  • Purpose of Motivation is to give reason, incentive, enthusiasm, or interest that causes a specific action or certain behavior.

Question: What are Motivational Factors for Employees (Top 10) ?
Answer:

1.     Appreciation or recognition for a job well done
2.     Being in the know about company matters
3.     An understanding attitude from the management
4.     Job security
5.     Good wages
6.     Interesting work
7.     Career advancement opportunities
8.     Loyalty from management
9.     Good working conditions
10. Tactful discipline

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